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Return Policy

1. Right of return
We offer a 14-day return policy, which means you have 14 days from the date you receive your item to request a return.

To be eligible for a return, the item must be in the condition in which you received it, unused and packaged, with tags and in the original packaging.

 

To initiate a return, you can contact us at hello@bojofragrances.com.

If your return is accepted, we will send you instructions on how and where to send the package. Items sent without a prior return request will not be accepted.


2. Damage and problems

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item so we can assess the issue and resolve it.


3. Refunds

We'll notify you once we receive and inspect your return and let you know whether or not your refund has been approved. If approved, your refund will be automatically processed via your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.


As of August 2025

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